Biased Cuts

Episode 3 Customer Bad Behavior and How to Respond

March 02, 2020 J'Amy Tarr + Lisa Anderson Shaffer Season 1 Episode 3
Biased Cuts
Episode 3 Customer Bad Behavior and How to Respond
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Biased Cuts
Episode 3 Customer Bad Behavior and How to Respond
Mar 02, 2020 Season 1 Episode 3
J'Amy Tarr + Lisa Anderson Shaffer

Sartorial hosts J'Amy Tarr and Lisa Anderson Shaffer share over 30 years of experience in the fashion industry. Together they dish on the warm fuzzies, big wins, huge losses, and all the bad behavior (theirs included) encountered during their time in business. Stop by for the real juice on what it takes to run an indie brand in the big, badass fashion biz. 

In this episode, J’Amy and Lisa dish on bad behavior. From how to gracefully maneuver through a peer critique that's gone off the rails to why you should offer great customer service, even to jerks, and why the customer isn't always right. Especially if they don't share the arena.  

J’Amy Tarr is a Bay Area designer and founder of J’Amy Tarr Outerwear. 

Lisa Anderson Shaffer is a Bay Area jewelry designer and founder of Zelma Rose. 

www.jamytarr.com

www.zelmarose.com

Follow us on Instagram @biasedcuts

We are sponsored by www.mvcode.com


Show Notes

Sartorial hosts J'Amy Tarr and Lisa Anderson Shaffer share over 30 years of experience in the fashion industry. Together they dish on the warm fuzzies, big wins, huge losses, and all the bad behavior (theirs included) encountered during their time in business. Stop by for the real juice on what it takes to run an indie brand in the big, badass fashion biz. 

In this episode, J’Amy and Lisa dish on bad behavior. From how to gracefully maneuver through a peer critique that's gone off the rails to why you should offer great customer service, even to jerks, and why the customer isn't always right. Especially if they don't share the arena.  

J’Amy Tarr is a Bay Area designer and founder of J’Amy Tarr Outerwear. 

Lisa Anderson Shaffer is a Bay Area jewelry designer and founder of Zelma Rose. 

www.jamytarr.com

www.zelmarose.com

Follow us on Instagram @biasedcuts

We are sponsored by www.mvcode.com